Certified Physician Practice Manager - AAPC
2022- Healthcare organizational culture, interrelationships and transformation.
- Revenue cycle, compliance regulations, human resources, health information and business processes.
Vanessa Wyatt
Medical Billing & RCM Services
Vanessa Wyatt
I help OB/GYN's maximize revenue, reduce claim denials and enhance patient satisfaction with efficient revenue cycle management.
- Name:
- Vanessa Wyatt
- Address:
- 12472 Lake Underhill Road, Suite 212, Orlando, Florida 32828
- Phone:
- +1.407.499.1610
- Email:
- vw@vanessawyatt.com
- Website:
- https://vanessawyatt.com
Early in my career as a Medical Assistant, I observed how the financial aspect of patient encounters could be overwhelming. Patients often brought in billing statements, confused about charges. This motivated me to pursue patient financial services, aiming to alleviate the stress caused by unresolved medical bills.
While working, I recognized the need for Spanish billing representatives and dedicated myself to bridging the language gap between patients and third-party payers. With 8 years of experience, I ventured into entrepreneurship in 2020. Despite initial challenges, I've successfully onboarded multiple providers in Florida and Ohio.
Specializing in OB-GYN, I offer unique, delightful, and simple solutions to both patients and providers. In Accounts Receivable management, I consistently exceed provider expectations.
Education
Tiffin University
Business Administration Bachelor's Degree · 2022-Current- Healthcare organizational culture and business administration coursework.
Stautzenberger College
Business Administration Associate's Degree · 2021- Computer systems, business communication, marketing, accounting and strategic planning.
Professional Skills Institute
Medical Billing and Coding Diploma Certified (NHA) · 2018- Diagnoses, treatments, payer codes, reimbursement processes and insurer liaison work.
Employment
Westar OBGYN
Medical Billing Specialist · Columbus, Ohio · 06/2023 - Current- Data entry, ICD-10 coding verification, claims preparation and submission.
- Billing for NST, sonograms, vaginal and C-section deliveries, split deliveries, in-house procedures and surgeries.
- Benefits verification, denial follow-up, self-pay posting, adjustments and collections.
Women's Care OBGYN
Bilingual Billing Specialist · Winter Park, Florida · 11/2022 - 05/2023- Verified maternity global benefits through insurer portals and telephone confirmations.
- Prepared OB patient financial statements/packages and explained benefits to patients.
- Assisted with billing, transfers, patient correspondence and payment posting.
Coronis Health
Bilingual Patient Financial Service Representative · Orlando, Florida · 04/2021 - 11/2022- Answered inbound patient account calls and documented actions in practice management systems.
- Resolved billing correspondence, interpreted statements, created payment plans and accepted payments.
- Assisted Spanish-speaking patients in Ohio, Texas, Florida and Delaware.
ProMedica
Customer Service Representative · Toledo, Ohio · 03/2016 - 12/2018- Assisted patients with payments, insurance, EOBs and financial assistance.
- Averaged over 70 calls per day with an abandonment rate under 1.3%.
APS Medical Billing
Bilingual Customer Service Representative · Toledo, Ohio · 07/2014 - 10/2016- Answered high-volume customer inquiries, helped patients file claims and supported training.
- Team lead for Spanish-speaking customer service representatives.
Consulting Skills
Medical Coding and Billing90%
Payment Systems77%
Business Administration93%
Customer Service98%
Practice Health Management Software Applications82%
Contact Information
12472 Lake Underhill Road
Suite 212
Orlando, FL 32828